Google Play refund policies

Learn about refunds on Google Play [Link]

Refund policies are different depending on what you bought. Select a link for more information. You may get an automatic refund if you uninstall a paid app shortly after first buying it. If you want to reinstall the app, you'll have to buy it again and you may not be eligible for a refund on that purchase. If you give your account or payment details to someone else, appear to be abusing our policies, or don’t protect your account with authentication, we usually can’t issue a refund.


Apps, games, & in-app purchases (including subscriptions)

Google doesn't give refunds for most Google Play purchases. However, there are exceptions detailed below. You can also contact the developer directly. The developer can help with purchase issues and can process refunds according to their policies and applicable laws.

Refund policy

  1. Within 48 hours: You may be able to get a refund depending on the details of the purchase. Follow these instructions.
  2. After 48 hours: Contact the developer to troubleshoot and find out if you can get a refund. Developers have their own policies and legal requirements and may be able to give you a refund.

Important:


Apple Media Services Terms and Conditions

Learn about refunds on Apple itunes [Link]


Article 21 (Refund of mistakenly paid amounts)

21.1 The company shall return to the member any mistakenly paid amount. When an amount has been paid due to a mistake of the member without the company’s intent or negligence, however, the member shall bear the actual expenses incurred for the refund within a reasonable extent.

21.2 Payment using an application shall follow the payment method provided by the company. Any erroneous payments made in the payment process shall be returned to the company.

21.3 The communications service rate (phone call or data call rates) for downloading applications or using a network service may be deducted from the refund.

21.4 The refund shall be made based on the company’s refund policy depending on the operating system types of the mobile appliance used for using the service.